Workplace Culture: Problem Solving – Training Course

Develop practical problem-solving skills that help employees and teams identify challenges, evaluate solutions, and improve workplace decision-making with confidence.

Training Objectives

• Learn a structured five-step workplace problem-solving process
• Define workplace problems clearly and identify root causes
• Gather and evaluate information effectively
• Generate creative and practical solutions to workplace challenges
• Implement, monitor, and refine solutions for continuous improvement

Course Overview

Problem-solving is one of the most valuable skills employees and leaders can bring to the workplace. This course provides a practical framework for identifying workplace challenges, evaluating possible solutions, and making informed decisions that support productivity and organizational success.

Participants will learn a structured five-step problem-solving process designed to improve critical thinking, collaboration, and workplace decision-making. The course begins by helping learners accurately define workplace problems and identify root causes rather than simply reacting to symptoms.

The training also explores methods for gathering information, analyzing situations, and evaluating the effectiveness, feasibility, and risks associated with potential solutions. Participants will discover practical techniques for brainstorming ideas, encouraging collaboration, and approaching workplace challenges with a positive and solution-focused mindset.

Additional topics include implementation planning, monitoring progress, using feedback effectively, and adapting solutions as workplace conditions change. The course emphasizes continuous improvement and developing confidence when navigating workplace obstacles.

Designed for employees, supervisors, and workplace teams across industries, this course helps organizations strengthen productivity, communication, teamwork, and problem-solving capabilities in both traditional and modern work environments.

Closed captions available in Spanish and French.

Key Benefits

• Strengthen workplace problem-solving and decision-making skills
• Improve critical thinking and collaboration
• Support productivity and continuous improvement
• Help employees approach challenges with confidence
• Encourage solution-focused communication and teamwork

Course Details

• Course Length: 16 minutes
• Language(s): English, Spanish, French
• Includes a downloadable participant guide
• Streaming video included with license
• Compatible with your LMS or accessible via hosted LMS platform
• Year Produced: 2023

Video Streaming Options:

• Upload video file to your internal LMS
• Access course via hosted platform

Pricing

Flexible pricing based on your team size. Licenses are available for teams of all sizes, starting at up to 10 users.

• Up to 10 users — $595
• Up to 150 users — $1,295
• Up to 200 users — $1,895
• Up to 250 users — $2,895
• Up to 300 users — $7,995

For teams with over 300 learners, please contact us for a custom quote.