The Americans with Disabilities Act (ADA): The Basics Training Course
Understand fundamental ADA requirements and learn how to support accessible, inclusive workplace practices while reducing the risk of discrimination and compliance violations.
Training Objectives
- Differentiate between ADA Title I, Title II, and Title III requirements
- Apply the 2010 ADA Standards for Accessible Design to applicable building alterations
- Evaluate accommodation requests while identifying essential job functions
- Respond appropriately to customer interactions involving service animals
- Avoid prohibited pre-offer medical inquiries during hiring
- Recognize common workplace accessibility and discrimination risks
Course Overview
The Americans with Disabilities Act (ADA) establishes important protections for individuals with disabilities and creates responsibilities for employers, public entities, and businesses that serve the public. Understanding these requirements can help organizations create more accessible workplaces, facilities, services, and employment practices.
This training provides an introduction to key ADA obligations, including the differences between Title I, Title II, and Title III. Participants learn how the law applies to employment, public entities, and places of public accommodation, along with the importance of addressing accessibility and discrimination concerns proactively.
The course explores practical workplace issues such as reasonable accommodation requests, essential job functions, and appropriate hiring practices. Participants learn about restrictions on disability-related questions and medical examinations during the pre-offer stage of employment. Under the ADA, employers may ask whether an applicant can perform job-related functions but generally may not ask about a disability before making a conditional job offer.
The training also introduces accessibility considerations under the 2010 ADA Standards for Accessible Design, helping employees understand how accessibility requirements can affect facilities and building alterations.
Service animal requirements are also addressed, with an emphasis on appropriate customer-facing interactions. The ADA generally defines a service animal as a dog individually trained to perform work or tasks related to an individual's disability. Businesses should also understand that the ADA does not require service animals to have certification or documentation.
Designed for business owners, HR professionals, managers, facilities personnel, project managers, and other employees involved in workplace operations, this course provides practical awareness of ADA responsibilities and inclusive business practices.
This program is available with Spanish and French closed captions.
Key Benefits
- Understand the basic requirements of ADA Titles I, II, and III
- Recognize common accessibility and discrimination risks
- Improve awareness of reasonable accommodation practices
- Understand restrictions on pre-offer medical inquiries
- Learn key considerations for accessible facilities and alterations
- Understand appropriate service animal interactions
- Support more inclusive workplace and customer-facing practices
- Reduce the risk of common ADA compliance mistakes
Course Details
- Course Length: 12 minutes
- Languages: EN / ES / FR
- Progress Tracking: Included
- Mobile Compatible: Yes
- Participant Guide: Downloadable
- Access: Streaming video on-demand included with license
- LMS Compatibility: Compatible with your LMS or accessible via hosted LMS platform
- Year Produced: 2026
- SKU: AT285
Frequently Asked Questions
How is licensing calculated?
Licensing is based on the total number of learners who will access the course during the license period.
Can I train more than 100 employees?
Yes. We offer enterprise licensing options for larger organizations and multi-location businesses.
Can we use our own LMS?
Yes. Courses are available in SCORM-compatible formats and can be deployed through most learning management systems.
Do you offer multi-course discounts?
Yes. Organizations licensing multiple courses may qualify for discounted workforce training packages.
Do you offer custom pricing?
Yes. We can create customized pricing solutions for enterprise organizations, multi-course licensing programs, annual training initiatives, and large workforce deployments. Contact us for custom pricing tailored to your organization.