Resolving Team Conflicts Courseware

Interactive Conflict Resolution Training for Teams

Resolving Team Conflicts Courseware is a focused, instructor-led workshop designed to help teams identify, understand, and effectively resolve workplace conflict. In this engaging 3.5-hour training session, participants explore their individual conflict styles and learn a structured, practical process for resolving team conflict in real time.

Built on experiential learning, this course equips teams with the tools to improve communication, reduce tension, and collaborate more effectively—turning conflict into a productive force for better decision-making and performance.

What Participants Will Learn

• Identify individual and team conflict styles
• Understand the root causes of workplace conflict
• Apply a structured process to resolve team disagreements
• Communicate more effectively during challenging situations
• Strengthen collaboration and team trust

What’s Included

This fully customizable courseware package includes everything needed to deliver a professional training workshop:

• Instructor Guide
• Participant Coursebook
• Pre- and Post-Assessments
• Workshop Outline & Lesson Plans
• Trainer’s Quick-Start Guide
• PowerPoint Presentation
• Participant Evaluation Forms
• Pre-course Assignment
• Self and Supervisor Development Planning Worksheets

Key Features

• Fully customizable: Edit, rebrand, and adapt content to your organization
• Ready-to-deliver: Complete training system with structured materials
• Interactive format: Experiential exercises for real-world application
• Short, impactful session: Deliver measurable results in just 3.5 hours
• Scalable: Use across teams, departments, or organization-wide training

Part of a Proven Training Series

Resolving Team Conflicts is part of the Performance Skills Teams Courseware, a collection of 10 competency-based workshops designed to strengthen team performance through practical, skill-based training.

Ideal For

• Teams and workgroups
• Managers and supervisors
• HR and L&D professionals
• Organizations looking to improve collaboration and reduce conflict