Mastering Feedback: Giving & Receiving for Growth – Training Course

This course teaches the essential skill of giving and receiving feedback as a powerful driver of individual and team growth.

Training Objectives

• Deliver feedback effectively using specific, actionable examples
• Receive feedback constructively by listening without interrupting
• Understand the importance of timing when delivering feedback
• Shift feedback from one-time events into continuous communication
• Create a structured follow-up and documentation plan

Course Overview

Feedback is one of the most powerful tools for improving performance, strengthening teams, and driving continuous growth—yet it’s often avoided or handled poorly. This course reframes feedback as a practical, everyday skill that fuels development rather than a stressful or infrequent event.

Participants will learn how to deliver feedback that is clear, specific, and focused on behaviors rather than personal traits. By using structured approaches and real-world scenarios, learners will develop the ability to communicate feedback in a way that encourages accountability while maintaining trust and collaboration.

The course also emphasizes the equally important skill of receiving feedback. Learners will practice active listening techniques, learn how to manage defensive reactions, and develop strategies for turning feedback into meaningful action. The focus is on building awareness, asking the right questions, and using feedback as a tool for improvement.

In addition, the training highlights the importance of timing and consistency. Participants will learn how to integrate feedback into regular communication through one-on-one conversations, informal check-ins, and ongoing performance discussions. The course also introduces simple documentation practices to track progress and reinforce expectations.

Designed for employees, managers, and team leaders, this course helps create a culture where feedback is continuous, constructive, and aligned with performance goals—leading to stronger communication, higher engagement, and improved results.

Closed captions available in Spanish and French.

Key Benefits

• Improve communication and feedback effectiveness across teams
• Strengthen performance management and accountability
• Reduce misunderstandings and workplace tension
• Build a culture of continuous improvement and open communication
• Increase employee engagement and professional development

Course Details

• Course Length: 11 minutes
• Language(s): English, Spanish, French
• Includes a downloadable participant guide
• Streaming video included with license
• Compatible with your LMS or accessible via our partners’ LMS platforms
• Year Produced: 2025

Video Streaming Licensing Options

The pricing displayed above applies to the hosted video-streaming option and includes access for the selected number of learners based on the license tier selected.

Included with Your License

• Hosted video-streaming access
• Downloadable participant guide
• Closed captions (where available)
• Certificate of completion (where applicable)

Frequently Asked Questions

How is licensing calculated?
Licensing is based on the total number of learners who will access the course during the license period.

Can I train more than 250 employees?
Yes. We offer enterprise licensing options for larger organizations and multi-location businesses.

Can we use our own LMS?
Yes. Courses are available in SCORM-compatible formats and can be deployed through most learning management systems.

Do you offer multi-course discounts?
Yes. Organizations licensing multiple courses may qualify for discounted workforce training packages.

Do you offer custom pricing?
Yes. We can create customized pricing solutions for enterprise organizations, multi-course licensing programs, annual training initiatives, and large workforce deployments. Contact us for custom pricing tailored to your organization.