Dealing With Conflict Workshop (Revised)
Conflict Management Training, Assessment & Workshop Toolkit
Dealing With Conflict Workshop is a comprehensive, assessment-based training program designed to help organizations reduce workplace conflict, improve communication, and increase productivity. This flexible, instructor-led solution equips managers, teams, and professionals with the tools to identify conflict styles, manage difficult situations, and resolve issues using collaborative, win-win strategies.
Built around a powerful conflict assessment, this program helps participants understand their natural tendencies and apply more effective approaches to handling interpersonal conflict in real workplace situations.
Why Conflict Training Matters
Workplace conflict is one of the biggest drivers of lost productivity, poor communication, and team breakdowns. Managers spend a significant portion of their time dealing with interpersonal issues—making conflict management a critical leadership skill.
This workshop provides a structured, practical approach to resolving conflict, improving teamwork, and creating a more productive work environment.
What Participants Will Learn
- Identify and understand the five conflict styles: accommodate, avoid, compromise, compete, and collaborate
- Recognize personal conflict tendencies and their impact on others
- Apply the right conflict resolution style in different situations
- Improve communication and reduce misunderstandings
- Resolve conflict using collaborative, win-win strategies
- Build stronger working relationships and reduce workplace stress
What’s Included
- Conflict assessment (online and/or paper-based options)
- Facilitator’s Guide with modular training design
- Optional audio PowerPoint for guided instruction
- Pre- and post-training exercises
- Supervisor debrief tools and job aids
- Optional 360-degree feedback assessments
Flexible Training Delivery
- Deliver sessions from 2 hours to full-day workshops
- Use as a standalone program or integrate into leadership training
- מתאים for instructor-led, self-directed, or blended learning
Key Benefits
- Reduce productivity loss caused by workplace conflict
- Improve communication, collaboration, and teamwork
- Increase confidence in handling difficult conversations
- Encourage proactive problem-solving and accountability
- Lower workplace stress and improve morale
Optional Add-On: Participant Coursebook (Workbook)
Dealing With Conflict Participant Coursebook (Revised)
Conflict Management Workbook & Training Exercises
Enhance your workshop with the optional Participant Coursebook, designed to reinforce learning and provide hands-on practice during and after training.
This companion workbook includes structured exercises, worksheets, and guided activities aligned with the workshop content—helping participants apply conflict resolution skills in real-world situations.
What’s Included
- Participant worksheets and guided exercises
- Conflict assessment support materials
- Step-by-step activities aligned with the workshop
- Key concept summaries for easy reference
Why Add the Workbook
- Reinforces learning through practical application
- Improves retention of key conflict management skills
- Supports both instructor-led and self-directed training
- Ideal for participants who need structured practice tools