50 Activities for Conflict Resolution

Authors: Jonamay Lambert & Selma Myers

One of our best-selling resources, 50 Activities for Conflict Resolution is a comprehensive, ready-to-use training toolkit designed to help individuals and teams effectively manage workplace conflict, improve communication, and build stronger professional relationships.

This fully reproducible collection includes a powerful mix of interactive group activities, self-assessments, and practical exercises that make conflict resolution engaging, actionable, and easy to implement in any training environment.

What This Resource Helps You Achieve

• Identify individual conflict resolution styles
• Understand the role of conflict in the workplace
• Improve interpersonal communication and listening skills
• Reduce fear and resistance around conflict
• Apply proven techniques to resolve workplace challenges effectively

Flexible Training Format

This resource is organized into two versatile sections, making it ideal for both group training and individual development:

Part One: Group Workshop Activities

Includes 25 interactive exercises designed to promote discussion, skill-building, and real-world application. Topics include:

• Conflict styles and behavioral responses
• Role-playing conflict scenarios
• Active listening and communication techniques
• Managing stress and emotional reactions
• Mediation and third-party intervention strategies
• Building constructive outcomes from conflict

Part Two: Individual Exercises & Assessments

Features 25 self-guided tools that can be used as pre-work, post-training reinforcement, or standalone development activities. Topics include:

• Self-assessments for handling conflict
• Analyzing and evaluating conflict situations
• Managing emotional triggers (“hot buttons”)
• Perspective-taking and perception awareness
• Planning and practicing conflict resolution strategies

Why This Training Toolkit Works

• Fully reproducible materials for easy implementation
• Suitable for workshops on leadership, communication, negotiation, diversity, and team development
• Combines practical application with self-reflection for deeper learning
• Helps create a more collaborative, respectful, and productive workplace