How to Create Professional Social Media Content With Canva
Introduction Creating social media content is easy. Creating content that looks professional, reflects a recognizable brand, communicates clearly, and can be produced consistently is much harder. This is a common...
Body Language at Work: Improve Nonverbal Communication Skills
A colleague says they are open to your idea, but their arms are crossed, their attention keeps moving toward the door, and their tone sounds impatient. A manager tells an...
Public Speaking Skills: How to Speak With Confidence at Work
Public speaking is often associated with conference stages, keynote speeches, and large audiences. In reality, some of the most important public speaking happens in ordinary workplace situations: presenting an idea...
Microaggressions at Work: Examples, Impact and Prevention
A workplace can have formal policies against discrimination and still have everyday interactions that leave employees feeling excluded, stereotyped, dismissed, or uncomfortable. Sometimes the problem is obvious. Other times, it...
How Zelle Won: The Banking Strategy That Challenged PayPal
Introduction PayPal helped teach consumers that money did not need to move through a bank branch, a check, or cash. Its early success was built on making digital payments dramatically...
The Most Common HR Problems and How to Handle Them
Introduction Human resources problems rarely arrive as neatly defined HR cases. A manager may come to HR because two employees can no longer work together. An employee may raise a...
How to Handle Difficult Employees: Common Problems and Solutions
Introduction Few management responsibilities are more frustrating than dealing with an employee who consistently creates problems for the rest of the team. The behavior can take many forms. An employee...
What Businesses Can Learn From Coursera: Disrupting Online Learning
Online education was not invented by Coursera. Universities had offered distance learning for decades, and companies had already been delivering training through the internet. What Coursera changed was the scale,...
Common Employee Ethics Problems Managers Shouldn't Ignore
Introduction Most workplace ethics problems don't begin as major scandals. They often start with something that seems relatively minor: an employee taking credit for someone else's work, misrepresenting information, using...
How to Avoid Making Career Mistakes Without Realizing It
Introduction Some professionals work hard, consistently deliver results, and still find their careers moving more slowly than they expected. They may be dependable employees who rarely miss deadlines. They may...
How to Avoid Making a Bad Impression at Work
Introduction Making a bad impression at work doesn't always involve a major mistake. Sometimes it happens through a pattern of small behaviors: repeatedly arriving unprepared, interrupting coworkers, missing deadlines without...
Why Do Workplace Teams Fail to Communicate?
Introduction A team can have talented employees, clear goals, and the right technology and still struggle to get work done because people aren't communicating effectively. A project manager assumes another...