How Zelle Won: The Banking Strategy That Challenged PayPal
Introduction PayPal helped teach consumers that money did not need to move through a bank branch, a check, or cash. Its early success was built on making digital payments dramatically...
What Businesses Can Learn From Coursera: Disrupting Online Learning
Online education was not invented by Coursera. Universities had offered distance learning for decades, and companies had already been delivering training through the internet. What Coursera changed was the scale,...
What Businesses Can Learn From Apple
Introduction Apple is often discussed as a technology company, but some of its most valuable lessons have little to do with technology. The company's history offers a case study in...
How Shopify Changed E-Commerce
Introduction Starting an online business used to require solving a surprising number of technical and operational problems before a company could make its first sale. An entrepreneur needed a website,...
What Businesses Can Learn From Costco's Success
Costco's success is easy to underestimate because its business model appears remarkably simple: charge customers for membership, sell a relatively limited selection of products, keep prices low, and encourage members...
What Businesses Can Learn From Disney About Success
Introduction Disney's success is often described in terms of creativity, storytelling, entertainment, or memorable customer experiences. But behind those visible elements is a business system that has been deliberately developed...
10 Habits of Highly Successful CEOs and What Leaders Can Learn
Introduction The habits of highly successful CEOs are rarely about waking up at 4 a.m., drinking a particular coffee, or following an elaborate morning routine. The more consequential habits are...
Artificial Intelligence: Implications for Business Strategy — What You’ll Learn
Artificial intelligence is moving from an emerging technology into a strategic business issue. Executives and managers increasingly need to understand not only what AI can do, but where it can...
IBM Management Consultant Professional Certificate: What You’ll Learn
Management consulting is built around a deceptively simple objective: help organizations solve difficult business problems and make better decisions. In practice, that can involve analyzing financial performance, identifying operational problems,...
Why Real Estate iBuying Struggled: What Went Wrong and the Business Lessons
Introduction Real estate iBuying was supposed to make selling a home as easy as selling almost anything else online. A homeowner could request an offer, receive a cash price, skip...
What Businesses Can Learn From Netflix: Disruption and Adaptation
Introduction The hardest business decision is often not recognizing that the market is changing. It's deciding whether to change a successful business before that change becomes unavoidable. Netflix provides an...
10 Companies That Failed Because They Failed to Innovate
Innovation is one of the most important sources of long-term competitive advantage, but innovation itself does not guarantee survival. Companies can invest in research, develop new technologies, recognize emerging trends,...