{"product_id":"de-escalation-techniques-conflict-resolution-in-construction-training-course","title":"De-Escalation Techniques: Conflict Resolution in Construction – Training Course","description":"\u003cp data-start=\"82\" data-end=\"208\"\u003eLearn how to de-escalate heated situations on the job site to promote safety, reduce risk, and keep projects running smoothly.\u003c\/p\u003e\n\u003chr data-start=\"210\" data-end=\"213\"\u003e\n\u003ch3 data-section-id=\"19o97oa\" data-start=\"215\" data-end=\"238\"\u003eTraining Objectives\u003c\/h3\u003e\n\u003cul data-start=\"239\" data-end=\"564\"\u003e\n\u003cli data-section-id=\"1lophm5\" data-start=\"239\" data-end=\"293\"\u003eRecognize the warning signs of escalating conflict\u003c\/li\u003e\n\u003cli data-section-id=\"18086du\" data-start=\"294\" data-end=\"358\"\u003ePractice effective communication and active listening skills\u003c\/li\u003e\n\u003cli data-section-id=\"mgk53n\" data-start=\"359\" data-end=\"423\"\u003eUnderstand when and how to set firm, professional boundaries\u003c\/li\u003e\n\u003cli data-section-id=\"125squz\" data-start=\"424\" data-end=\"480\"\u003eIdentify unsafe situations and respond appropriately\u003c\/li\u003e\n\u003cli data-section-id=\"1ahnfjj\" data-start=\"481\" data-end=\"564\"\u003eApply conflict resolution techniques to maintain a safe and productive job site\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"566\" data-end=\"569\"\u003e\n\u003ch3 data-section-id=\"mqn2w\" data-start=\"571\" data-end=\"590\"\u003eCourse Overview\u003c\/h3\u003e\n\u003cp data-start=\"592\" data-end=\"915\"\u003eConstruction sites are high-pressure environments where tight deadlines, physical demands, and complex coordination can quickly lead to conflict. When tensions rise, the risk extends beyond productivity—unresolved conflict can create unsafe conditions, increase the likelihood of incidents, and disrupt the entire job site.\u003c\/p\u003e\n\u003cp data-start=\"917\" data-end=\"1184\"\u003eThis course provides practical, real-world strategies to help workers recognize, manage, and de-escalate conflict before it becomes dangerous. Learners will identify early warning signs of escalating behavior and develop the awareness needed to intervene effectively.\u003c\/p\u003e\n\u003cp data-start=\"1186\" data-end=\"1544\"\u003eThe training focuses on three core areas: assessing situations, communicating effectively, and resolving conflict. Participants will learn how to use tone, body language, and active listening to reduce tension and guide conversations toward positive outcomes. The course also emphasizes setting clear boundaries while maintaining professionalism and respect.\u003c\/p\u003e\n\u003cp data-start=\"1546\" data-end=\"1890\"\u003eIn more challenging scenarios, learners will explore techniques for handling high-stress interactions, including how to respond when individuals are emotionally heightened or uncooperative. Just as importantly, the course reinforces when to step back, disengage, and involve supervisors or safety personnel to maintain personal and team safety.\u003c\/p\u003e\n\u003cp data-start=\"1892\" data-end=\"2053\"\u003eDesigned for construction workers, foremen, and supervisors, this training supports safer job sites, stronger teamwork, and a more professional work environment.\u003c\/p\u003e\n\u003cp data-start=\"2055\" data-end=\"2103\"\u003eClosed captions available in Spanish and French.\u003c\/p\u003e\n\u003chr data-start=\"2105\" data-end=\"2108\"\u003e\n\u003ch3 data-section-id=\"ycgkk5\" data-start=\"2110\" data-end=\"2126\"\u003eKey Benefits\u003c\/h3\u003e\n\u003cul data-start=\"2127\" data-end=\"2415\"\u003e\n\u003cli data-section-id=\"1d5oecm\" data-start=\"2127\" data-end=\"2187\"\u003eReduce workplace conflict and potential safety incidents\u003c\/li\u003e\n\u003cli data-section-id=\"ij1u8r\" data-start=\"2188\" data-end=\"2239\"\u003eImprove communication and teamwork on job sites\u003c\/li\u003e\n\u003cli data-section-id=\"7jz729\" data-start=\"2240\" data-end=\"2299\"\u003eStrengthen the ability to manage high-stress situations\u003c\/li\u003e\n\u003cli data-section-id=\"1wh16w0\" data-start=\"2300\" data-end=\"2353\"\u003ePromote a safer, more respectful work environment\u003c\/li\u003e\n\u003cli data-section-id=\"13mzzbo\" data-start=\"2354\" data-end=\"2415\"\u003eSupport compliance with workplace safety responsibilities\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2417\" data-end=\"2420\"\u003e\n\u003ch3 data-section-id=\"18cuojd\" data-start=\"2422\" data-end=\"2440\"\u003eCourse Details\u003c\/h3\u003e\n\u003cul data-start=\"2441\" data-end=\"2699\"\u003e\n\u003cli data-section-id=\"1kvkbv0\" data-start=\"2441\" data-end=\"2470\"\u003eCourse Length: 13 minutes\u003c\/li\u003e\n\u003cli data-section-id=\"ke94ru\" data-start=\"2471\" data-end=\"2512\"\u003eLanguage(s): English, Spanish, French\u003c\/li\u003e\n\u003cli data-section-id=\"xzly4d\" data-start=\"2513\" data-end=\"2558\"\u003eIncludes a downloadable participant guide\u003c\/li\u003e\n\u003cli data-section-id=\"gvnqp0\" data-start=\"2559\" data-end=\"2600\"\u003eStreaming video included with license\u003c\/li\u003e\n\u003cli data-section-id=\"1rr3g8o\" data-start=\"2601\" data-end=\"2675\"\u003eCompatible with your LMS or accessible via our partners’ LMS platforms\u003c\/li\u003e\n\u003cli data-section-id=\"1eysapy\" data-start=\"2676\" data-end=\"2699\"\u003eYear Produced: 2025\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2701\" data-end=\"2725\"\u003eVideo Streaming Options:\u003c\/p\u003e\n\u003cul data-start=\"2726\" data-end=\"2806\"\u003e\n\u003cli data-section-id=\"r08k2r\" data-start=\"2726\" data-end=\"2768\"\u003eUpload video file to your internal LMS\u003c\/li\u003e\n\u003cli data-section-id=\"zuk3dd\" data-start=\"2769\" data-end=\"2806\"\u003eAccess course via hosted platform\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2383\" data-end=\"2386\"\u003e\n\u003ch3 data-section-id=\"cx07jt\" data-start=\"3136\" data-end=\"3158\"\u003e\u003cspan role=\"text\"\u003e\u003cstrong data-start=\"3140\" data-end=\"3158\"\u003ePricing\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFlexible pricing based on your team size. Licenses are available for teams of all sizes, starting at up to 10 users.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUp to 10 users — $595\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eUp to 150 users — $1,295\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eUp to 200 users — $1,895\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eUp to 250 users — $2,895\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eUp to 300 users — $7,995\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor teams with over 300 learners, please \u003c\/span\u003e\u003ca href=\"https:\/\/businesstrainingmedia.com\/pages\/contact\"\u003e\u003cspan\u003econtact us\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e for a custom quote\u003c\/span\u003e.\u003c\/p\u003e","brand":"Atlantic Training","offers":[{"title":"Up to 10 Users (License)","offer_id":43723781636174,"sku":null,"price":595.0,"currency_code":"USD","in_stock":true},{"title":"Up to 25 Users (License)","offer_id":43723781668942,"sku":null,"price":1295.0,"currency_code":"USD","in_stock":true},{"title":"Up to 50 Users (License)","offer_id":43723781701710,"sku":null,"price":1895.0,"currency_code":"USD","in_stock":true},{"title":"Up to 100 Users (License)","offer_id":43723781734478,"sku":null,"price":2895.0,"currency_code":"USD","in_stock":true},{"title":"Up to 300 Users (License)","offer_id":43723781767246,"sku":null,"price":7995.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0726\/1723\/0414\/files\/De-EscalationTechniquesConflictResolutioninConstructionTrainingCourse.png?v=1777940642","url":"https:\/\/businesstrainingmedia.com\/products\/de-escalation-techniques-conflict-resolution-in-construction-training-course","provider":"Business Training Media","version":"1.0","type":"link"}