{"product_id":"50-activities-for-administrative-secretarial-support-staff-print-version","title":"50 Activities for Administrative, Secretarial \u0026 Support Staff","description":"\u003cp data-start=\"159\" data-end=\"228\"\u003e\u003cstrong data-start=\"159\" data-end=\"228\"\u003ePractical Training Activities for Workplace Support Professionals\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"230\" data-end=\"280\"\u003e\u003cstrong data-start=\"230\" data-end=\"242\"\u003eAuthors:\u003c\/strong\u003e Elizabeth Sansom \u0026amp; Christine Newton\u003c\/p\u003e\n\u003cp data-start=\"282\" data-end=\"471\"\u003eEmpower your administrative and support staff with this practical collection of \u003cstrong data-start=\"362\" data-end=\"401\"\u003e50 ready-to-use training activities\u003c\/strong\u003e designed to build essential workplace skills and improve performance.\u003c\/p\u003e\n\u003cp data-start=\"473\" data-end=\"688\"\u003eCreated specifically for support professionals—often overlooked in traditional training programs—this resource provides engaging, easy-to-deliver activities that can be implemented in-house with minimal preparation.\u003c\/p\u003e\n\u003chr data-start=\"690\" data-end=\"693\"\u003e\n\u003ch3 data-section-id=\"3jvv08\" data-start=\"695\" data-end=\"738\"\u003eDesigned for Real-World Workplace Needs\u003c\/h3\u003e\n\u003cp data-start=\"740\" data-end=\"879\"\u003eAdministrative and support staff play a critical role in organizational success, yet they often have limited access to structured training.\u003c\/p\u003e\n\u003cp data-start=\"881\" data-end=\"1109\"\u003eThis manual bridges that gap by offering targeted activities that help participants strengthen communication, organization, customer service, and professional confidence—skills essential for today’s fast-paced work environments.\u003c\/p\u003e\n\u003chr data-start=\"1111\" data-end=\"1114\"\u003e\n\u003ch3 data-section-id=\"14lzghq\" data-start=\"1116\" data-end=\"1135\"\u003eWhat’s Included\u003c\/h3\u003e\n\u003cul data-start=\"1137\" data-end=\"1482\"\u003e\n\u003cli data-section-id=\"vc5fi1\" data-start=\"1137\" data-end=\"1192\"\u003e\u003cstrong data-start=\"1139\" data-end=\"1190\"\u003e50 structured training activities and exercises\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"18w6ye2\" data-start=\"1193\" data-end=\"1234\"\u003eReady-to-use \u003cstrong data-start=\"1208\" data-end=\"1232\"\u003eparticipant handouts\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"wayzb5\" data-start=\"1235\" data-end=\"1310\"\u003eClear guidance including \u003cstrong data-start=\"1262\" data-end=\"1308\"\u003eobjectives, timing, materials, and methods\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"12cubiv\" data-start=\"1311\" data-end=\"1382\"\u003eFlexible delivery options for \u003cstrong data-start=\"1343\" data-end=\"1380\"\u003eshort, in-house training sessions\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1ryy4id\" data-start=\"1383\" data-end=\"1482\"\u003e\n\u003cstrong data-start=\"1385\" data-end=\"1412\"\u003eActivity time checklist\u003c\/strong\u003e to quickly select exercises (60 minutes, 60–90 minutes, or 2 hours)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1484\" data-end=\"1487\"\u003e\n\u003ch3 data-section-id=\"886kvg\" data-start=\"1489\" data-end=\"1530\"\u003eComprehensive Skill Development Areas\u003c\/h3\u003e\n\u003cp data-start=\"1532\" data-end=\"1610\"\u003eThe activities are organized into \u003cstrong data-start=\"1566\" data-end=\"1609\"\u003e10 essential workplace skill categories\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cul data-start=\"1612\" data-end=\"1851\"\u003e\n\u003cli data-section-id=\"627im6\" data-start=\"1612\" data-end=\"1627\"\u003eOrientation\u003c\/li\u003e\n\u003cli data-section-id=\"7n870f\" data-start=\"1628\" data-end=\"1656\"\u003eMotivation \u0026amp; Empowerment\u003c\/li\u003e\n\u003cli data-section-id=\"tquh53\" data-start=\"1657\" data-end=\"1688\"\u003eCustomer Service Excellence\u003c\/li\u003e\n\u003cli data-section-id=\"dup0b7\" data-start=\"1689\" data-end=\"1719\"\u003eFace-to-Face Communication\u003c\/li\u003e\n\u003cli data-section-id=\"mlob72\" data-start=\"1720\" data-end=\"1740\"\u003eTelephone Skills\u003c\/li\u003e\n\u003cli data-section-id=\"va8lkf\" data-start=\"1741\" data-end=\"1766\"\u003eWritten Communication\u003c\/li\u003e\n\u003cli data-section-id=\"zcedym\" data-start=\"1767\" data-end=\"1786\"\u003eTime Management\u003c\/li\u003e\n\u003cli data-section-id=\"mly0c5\" data-start=\"1787\" data-end=\"1814\"\u003eManaging Small Projects\u003c\/li\u003e\n\u003cli data-section-id=\"lo6k5e\" data-start=\"1815\" data-end=\"1827\"\u003eMeetings\u003c\/li\u003e\n\u003cli data-section-id=\"1c0daik\" data-start=\"1828\" data-end=\"1851\"\u003ePresentation Skills\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1853\" data-end=\"1856\"\u003e\n\u003ch3 data-section-id=\"1l5olxt\" data-start=\"1858\" data-end=\"1885\"\u003eExample Activity Topics\u003c\/h3\u003e\n\u003cul data-start=\"1887\" data-end=\"1993\"\u003e\n\u003cli data-section-id=\"fd6cdh\" data-start=\"1887\" data-end=\"1910\"\u003eDelivering Bad News\u003c\/li\u003e\n\u003cli data-section-id=\"1ub2qb1\" data-start=\"1911\" data-end=\"1938\"\u003eGetting My Point Across\u003c\/li\u003e\n\u003cli data-section-id=\"ohka9e\" data-start=\"1939\" data-end=\"1971\"\u003eProud to Be Part of the Team\u003c\/li\u003e\n\u003cli data-section-id=\"zwuwct\" data-start=\"1972\" data-end=\"1993\"\u003eGetting Organized\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"1995\" data-end=\"1998\"\u003e\n\u003ch3 data-section-id=\"zg74w4\" data-start=\"2000\" data-end=\"2044\"\u003eEngaging, Practical, and Easy to Deliver\u003c\/h3\u003e\n\u003cp data-start=\"2046\" data-end=\"2082\"\u003eThese activities are designed to be:\u003c\/p\u003e\n\u003cul data-start=\"2084\" data-end=\"2294\"\u003e\n\u003cli data-section-id=\"4w7hxj\" data-start=\"2084\" data-end=\"2142\"\u003e\n\u003cstrong data-start=\"2086\" data-end=\"2114\"\u003eInteractive and engaging\u003c\/strong\u003e to increase participation\u003c\/li\u003e\n\u003cli data-section-id=\"xf7r8n\" data-start=\"2143\" data-end=\"2202\"\u003e\n\u003cstrong data-start=\"2145\" data-end=\"2174\"\u003ePractical and job-focused\u003c\/strong\u003e for immediate application\u003c\/li\u003e\n\u003cli data-section-id=\"1lvwxbt\" data-start=\"2203\" data-end=\"2294\"\u003e\n\u003cstrong data-start=\"2205\" data-end=\"2217\"\u003eFlexible\u003c\/strong\u003e for supervisors and managers to deliver without formal training experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2296\" data-end=\"2438\"\u003eBecause the exercises are hands-on and enjoyable, they help reinforce learning and improve retention—leading to better performance on the job.\u003c\/p\u003e\n\u003chr data-start=\"2440\" data-end=\"2443\"\u003e\n\u003ch3 data-section-id=\"1dqyr4l\" data-start=\"2445\" data-end=\"2499\"\u003eIdeal for Managers, Trainers, and HR Professionals\u003c\/h3\u003e\n\u003cp data-start=\"2501\" data-end=\"2513\"\u003ePerfect for:\u003c\/p\u003e\n\u003cul data-start=\"2515\" data-end=\"2720\"\u003e\n\u003cli data-section-id=\"12b55jd\" data-start=\"2515\" data-end=\"2560\"\u003eSupervisors training their teams in-house\u003c\/li\u003e\n\u003cli data-section-id=\"1llte2o\" data-start=\"2561\" data-end=\"2608\"\u003eHR and learning \u0026amp; development professionals\u003c\/li\u003e\n\u003cli data-section-id=\"r2jq5y\" data-start=\"2609\" data-end=\"2645\"\u003eOffice managers and team leaders\u003c\/li\u003e\n\u003cli data-section-id=\"1hf2yf6\" data-start=\"2646\" data-end=\"2720\"\u003eOrganizations looking to upskill support staff quickly and effectively\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2722\" data-end=\"2725\"\u003e\n\u003ch3 data-section-id=\"1a68384\" data-start=\"2727\" data-end=\"2780\"\u003eBuild Confidence and Performance Across Your Team\u003c\/h3\u003e\n\u003cp data-start=\"2782\" data-end=\"2945\"\u003eWith this resource, you can provide meaningful training opportunities that motivate staff, strengthen core competencies, and support long-term professional growth.\u003c\/p\u003e\n\u003cp data-start=\"2947\" data-end=\"2972\"\u003eDeliver training that is:\u003c\/p\u003e\n\u003cul data-start=\"2974\" data-end=\"3072\"\u003e\n\u003cli data-section-id=\"15g400z\" data-start=\"2974\" data-end=\"3000\"\u003ePractical and relevant\u003c\/li\u003e\n\u003cli data-section-id=\"1xlh7jn\" data-start=\"3001\" data-end=\"3035\"\u003eEngaging and easy to implement\u003c\/li\u003e\n\u003cli data-section-id=\"2ppyli\" data-start=\"3036\" data-end=\"3072\"\u003eFocused on real workplace skills\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Business Training Media Online","offers":[{"title":"Print (Physical Copy)","offer_id":43615659229262,"sku":"50TASS-F-1","price":195.0,"currency_code":"USD","in_stock":true},{"title":"Digital Download (PDF)","offer_id":43615659262030,"sku":"50TASS-F","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0726\/1723\/0414\/files\/Professionalofficeactivityguidecover.png?v=1775786060","url":"https:\/\/businesstrainingmedia.com\/products\/50-activities-for-administrative-secretarial-support-staff-print-version","provider":"Business Training Media","version":"1.0","type":"link"}