Digital Downloads
101 Games for Trainers Package (Download)
101 classroom-tested games, exercizes, and activities that add spark and energy to your training sessions. PLUS 101 more games that will engage participants and bring weary participants back to life. Every trainer runs into that situation where participants hit the wall. These games and activities will splash excitement back into your audience and reenergize your training.
15 Activities for Reinforcing Business Ethics and Values (Download)
20 Reproducible Customer Service Workshops (Vol. 1) Download
20 Reproducible Workshops for Managerial Effectiveness Volume 1 (Download)
20 Training Workshops for Customer Service (Vol. 2) - Download
22 Training Events for Developing Team Leaders (Print Version)
25 Legendary Leadership Activities - Download
What is “legendary leadership”? It can be defined simply as leadership that is remembered. These 25 activities are designed to ensure you are remembered as a good – or even great – leader.
25 Plus Role Plays to Teach Negotiation, Volume 2 - Download
Updated with 25 new role plays not covered in the first volume, the latest edition of the popular 25 Role Plays to Teach Negotiation will inspire you to think and act like a negotiation expert.
25 Problem-Solving and Decision Making Activities
25 Reproducible Activities for Customer Service Excellence - Download
Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.
25 Role Plays For Interview Training - Download
25 Sales Strategies and Activities - Download
25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies.
50 Activities for Achieving Change - PDF Download
50 Activities for Achieving Cultural Competence - PDF Download
Jonamay Lambert, Selma Myers, George Simons
An outstanding source for training activties relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication.
50 Activities for Achieving Excellent Customer Service - PDF Download
50 Activities for Administrative, Secretarial, and Support Staff - PDF Download
This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.
50 Activities for Coaching - Mentoring - PDF Download
These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.
50 Activities for Collaborative Management - PDF Download
In 50 Activities for Collaborative Management, you’ll find an array of dynamic and engaging exercises to help you explore what makes collaborative management work, its potential benefits and how to experience them in your organization.
50 Activities for Conflict Resolution - PDF Download
This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.
50 Activities for Creativity and Problem Solving (Download)
50 Activities for Developing Counseling Skills in Managers - PDF Download
Roy Bailey /2003
These fully reproducible activities will enable managers to concentrate on the personal views, feelings, and opinions of their staff, encourage person-centered management, improve interpersonal skills, ensure that organizational goals are achieved and more.50 Activities for Developing Critical Thinking Skills - PDF Download
50 Activities for Developing Emotional Intelligence - PDF Download
Best-Seller
A collection of reproducible emotional intelligence activities perfect for skill-building on self-awareness, emotional control, empathy, social expertness, personal influence, mastery of vision and more.
50 Activities for Developing Leaders Vol. II - PDF Download
Best-Seller By Lois B. Hart, Ed.D. (2003)
For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus o